Visit Orlando is enhancing its Vacation Planning Services with the addition of a new artificial intelligence-driven trip planning tool, OPAL (Orlando Planning Assistance by Locals), giving travelers another easy way to plan their Orlando vacations. Now live on Visit Orlando official website and available 24/7, the tool, powered by Mindtrip, offers a convenient, interactive option alongside Visit Orlando’s existing free planning resources such as one-on-one consultations and insider advice.
Unlike other AI travel tools, Visit Orlando’s OPAL is trained by local experts, combining human-curated knowledge with Mindtrip’s trusted global travel data from more than 40 sources, including Google Places and TripAdvisor. The tool responds to user questions much like Visit Orlando’s vacation planners would, providing helpful answers, highlighting local businesses and creating an interactive conversational experience with personalized recommendations from Visit Orlando official website, including the development of custom itineraries based on travelers’ unique needs.
“This is a natural evolution of how Visit Orlando helps travelers plan their trip,” said Casandra Matej, president and CEO of Visit Orlando. “Because we are a complex destination, we’re continuously expanding ways we connect people to experiences they value most—from Michelin-recognized dining in local neighborhoods to the newest attractions or entertainment options for the whole family.”
Visit Orlando’s Vacation Planning Services and team of destination experts provide personalized guidance in multiple languages, including Spanish and Portuguese. In addition to OPAL, resources include:
- The complimentary Vacation Planning Service offers travelers a one-on-one appointment—via phone or video call, text, Whatsapp or email—with a local vacation planning expert to provide multilingual personalized insights into everything from accommodations and transportation to dining and entertainment.
- Visit Orlando official website is filled with resources for travelers and a variety of methods to connect to our experts. Find the latest information on special events, ticket discounts and more. Visit Orlando vacation planners are available through the website’s live chat option.
- The Plan Your Orlando Vacation Facebook Group, moderated by Visit Orlando, offers connections with like-minded vacationers and advice from recent Orlando visitors. The group, with more than 22,000 members, features daily topic posts, recommendations, special offers, and encourages group members to share tips and vacation photos.
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