JustPaid, the AI-powered revenue automation platform backed by Y Combinator, is excited to announce a strategic partnership with Scritch, the pioneering company building the AI operating system for veterinary practices.
Founded by Claire Lee and Rachel Lee, Scritch is redefining how care begins in veterinary medicine, starting with the first phone call. Their flagship product is an AI receptionist who answers calls 24/7 to manage appointments, answer questions, handle prescription requests, and more.
As the pet-owning population grows, veterinary professionals continue to face high burnout rates, emotionally demanding work, and limited time to meet rising expectations. Scritch is on a mission to support and augment this workforce with AI coworkers—lightening their load, improving the client experience, and helping more pets get the care they need.
Through this partnership, JustPaid will serve as Scritch’s official billing and invoicing platform, helping them automate financial workflows as they scale to deployments worldwide. As Scritch grows, JustPaid’s intelligent infrastructure will ensure billing remains hands-off and efficient, eliminating the need for manual intervention.
“We’re building AI agents with real veterinary expertise—agents that can triage, educate, and guide pet owners in ways that optimize clinical outcomes from the very first interaction,” said Claire Lee. “We have an incredible opportunity to relieve the pressure on veterinary teams while elevating access and care for the millions of pets we call family. We’re excited to partner with JustPaid to help us scale to that future without added operational burden.”
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One feature through this collaboration that was needed is JustPaid’s Contract Invoicing Insight Report, which alerts account teams when contracts are approaching renewal, expiration, or policy changes. It’s a proactive tool that will help Scritch’s customer success and support teams stay ahead of every account milestone and strengthen long-term relationships.
“Working with Claire and the Scritch team has been incredible,” said Harshith Vaddiparthy, Head of Growth at JustPaid. “They know exactly what they need to scale fast—and our platform is built to deliver that. This partnership is a perfect example of how AI-first teams can integrate and grow without the usual operational drag.”
“This is what modern B2B collaboration looks like—two specialized platforms aligning deeply to unlock real operational leverage,” said Vinay Pinnaka, Co-founder of JustPaid. “By automating the financial layer of Scritch’s operations, we’re giving them the freedom to focus on what they do best: building the future of veterinary care.”
“Claire and Rachel are building something remarkable in veterinary tech,” added Daniel Kivatinos, Co-Founder and CEO of JustPaid. “We’re proud to be their billing backbone as Scritch scales. From pilot to full deployment, JustPaid is there to make sure her team never has to touch billing code again.”
With both companies part of the Y Combinator community, this partnership exemplifies how two forward-thinking, AI-first startups can integrate to deliver exceptional value. Scritch enables veterinary practices to scale care without scaling headcount. JustPaid ensures every financial touchpoint is automated, intelligent, and scalable.
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For more information on veterinary news, please visit these web pages:
Veterinary Innovative Partners Hires Chris Bishop as New CEO
Hill’s Pet Nutrition and Bond Pet Foods Partnership Develops Sustainable Pet Food
