Vietnam is becoming increasingly important for IT equipment manufacturers, with a growing need for imports and exports, including replacement equipment for warranty programs. However, importing and exporting IT products involve complex legal regulations regarding civil cryptography licenses, cybersecurity, and compliance certification. With over six years of experience in providing Importer of Record (IOR) and Exporter of Record (EOR) services, ExtendMax can help customers easily access the Vietnamese market without facing the aforementioned challenges.
Why do you need IOR & EOR services?
The import process, especially for IT equipment, can be very complex and requires extensive knowledge of Vietnam’s legal regulations, customs procedures, and compliance requirements. A small mistake can lead to delays, fines, or even confiscation of goods. Therefore, in some cases, the end users do not want to be the importer due to these risks.
Some IT equipment manufacturers need to stock spare parts in Vietnam for warranty services but do not have a legal entity in Vietnam to act as the importer.
In Vietnam, to import IT equipment, the importer needs relevant licenses, including civil cryptography licenses, cybersecurity licenses, and compliance certificates. The procedure to obtain these licenses is very complex and time-consuming, and some end users do not even meet the requirements to be licensed.
Hiring professional importer of record and exporter of record services supplier with many years of experience, such as ExtendMax, helps customers overcome all these difficulties, avoid risks, and ensure that their goods are handled professionally and legally.
Professional IOR & EOR services handling process
ExtendMax’s import service process is designed professionally and methodically.
Step 1: ExtendMax provides detailed consultation on legal regulations and specific requirements for each type of product. They outline the necessary steps for importing products into Vietnam.
Step 2: ExtendMax proactively applies for the necessary licenses or uses existing resources to ensure that the import complies with local regulations and clears customs without issues.
Step 3: ExtendMax assists customers in preparing import documents, including contracts, invoices, packing lists, and other relevant documents, optimally to ensure smooth customs clearance and avoid all risks.
Step 4: After completing the paperwork, ExtendMax confirms for the customer to send the goods to Vietnam. They handle the customs procedures to ensure the goods clear customs smoothly.
Trusted partner of world’s leading IT brands
ExtendMax is not only renowned in compliance certification and energy labeling consulting but also a trusted partner of many major brands in importer of record and exporter of record services. Leading global IT equipment manufacturers such as Cisco, HPE, PaloAlto, Infinera, and Spectra trust and use ExtendMax’s services, affirming the company’s position and reputation in the market.
With a vision to become a leading company in APAC in importer of record, exporter of record services and market access consulting, ExtendMax continuously strives to improve service quality and deliver the best value to customers. The company is committed to legal compliance, customer commitment, innovative solutions, and transparent consulting.
Multiple Recognition Awards for Excellence
ExtendMax has received numerous prestigious awards from reputable international organizations in the field of import-export consulting, particularly in consignment import-export. Notable among these are the SME100 Asia Award, recognizing ExtendMax’s growth, innovation, and leadership in the SME sector. The company has also been honored with the “Global Brands Award” and “World Business Outlook Award” for comprehensive contributions in regulatory compliance and market access consulting.
ExtendMax was also acknowledged by BRM magazine, receiving the Brands Review Magazine Award with title of “Best Market Access Consulting Firm Vietnam 2024”.
These accolades affirm ExtendMax’s commitment to providing high-quality, innovative services, enhancing clients’ competitive edge.
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