CharterUP, North America’s leading enterprise mobility platform and marketplace for bus and shuttle transportation, recently announced the appointment of Joshua Trott as Chief Revenue Officer and Kristin Lavigne as General Manager of Marketplace. Trott brings extensive experience building high-performing go-to-market organizations and accelerating enterprise growth, while Lavigne brings deep expertise in building and scaling AI-powered marketplace products and operations.
As Chief Revenue Officer, Trott will lead CharterUP’s go-to-market and revenue functions at a pivotal moment of tremendous growth for the company’s enterprise business. He will focus on acquiring new customers, expanding strategic accounts, and accelerating momentum across CharterUP’s two fastest-growing segments: enterprise and transit. As General Manager of Marketplace, Lavigne will lead the evolution of CharterUP’s AI-powered marketplace, bringing together product, commercial, and operational strategy to embed AI throughout the customer and operator experience, expand intelligent self-service capabilities, and build a faster, smarter, and more efficient platform at scale.
Lavigne joins CharterUP from Amazon, where she most recently served as GM of Worldwide Gift Registries across 12 global marketplaces. During her decade-long tenure, she held product and business leadership roles spanning consumer marketplaces, logistics, and large-scale platform transformation.
“CharterUP has fundamentally simplified how organizations access group transportation,” said Lavigne. “I’m excited to evolve the marketplace and make transportation easier and more reliable for customers, while helping operators grow. I’m energized by the opportunity to shape a world-class marketplace that continuously improves as it scales and redefines what customers should expect from group transportation.”
Trott joins from RigUp and most recently, Patch.io, where he served as Chief Revenue Officer and was focused on company growth and commercial strategy. Trott spent several years at Austin-based RigUp, the leading workforce and vendor management platform for the energy industry, where he also served as Chief Revenue Officer.
“Throughout my career, I’ve been drawn to technology-enabled service businesses,” said Trott. “What motivates me is the opportunity to use technology to deliver better experiences at scale, and CharterUP is doing exactly that. The company has built a category-defining platform and a strong foundation for continued growth. Building commercial organizations that turn that foundation and momentum into durable growth is what drives me, and I couldn’t be more excited to do that here.”
These appointments come as CharterUP enters its next phase of growth, having surpassed USD 1 billion in annual platform volume, expanded its nationwide network to 10,000+ vehicles, and established partnerships focused on advancing autonomous shuttle technology.
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