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AutoShop Answers announces Eric Twiggs as Vice President of Member Services

Eric Twiggs

AutoShop Answers today announced the appointment of Eric Twiggs as its new Vice President of Member Services, strengthening the organization’s commitment to delivering greater value, resources, education, and innovative programs to automotive service professionals.

In his new role, Twiggs will focus on enhancing the member experience, developing new initiatives and programs, and identifying opportunities to better support the evolving needs of the automotive repair industry. His leadership will help AutoShop Answers expand its resources and create new ways for members to connect, learn, and grow their businesses.

“We are extremely excited to have Eric join AutoShop Answers as Vice President of Member Services,” said Todd Hayes. “Eric brings a tremendous amount of experience, energy, and passion for the automotive industry. He understands what shop owners and industry professionals are facing, and I’m confident he will help us take our member services to the next level. We’re excited about what we can accomplish together.”

Twiggs said he is equally enthusiastic about the opportunity to contribute to the organization and the broader automotive industry.

“I’m incredibly excited to join AutoShop Answers and have the opportunity to serve its members,” said Eric Twiggs. “There is so much opportunity to create new programs that address the challenges facing our industry today and prepare shops for what’s ahead. My goal is to listen to our members, understand what they need, and help develop practical, innovative programs that deliver real value. I’m looking forward to working with the AutoShop Answers team and the industry to build something special.”

The addition of Twiggs reflects AutoShop Answers continued focus on innovation, member engagement, and providing automotive professionals with the tools and support they need to succeed in an increasingly complex industry.

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